Frequently Asked Questions

Everything you need to know about shopping at Kazoo Pet Co.

How do I determine the right size for my pet?

We provide a detailed size guide on every product page. We recommend measuring your pet's neck, chest, and length while they are standing to ensure the most comfortable fit for our apparel.

What is your return policy for pet fashion items?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your pet's new outfit has been dispatched.

Are Kazoo Pet Co products machine washable?

Most of our fashion pieces are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabric and prevent shrinkage.

Do you offer international shipping?

Yes, we ship our pet collections worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.